How can we help?
We read every message and usually reply within a day.
Support
Email us: [email protected]
Tell us what you were doing, what you expected, and what happened. A screenshot helps. For a problem with saving, the side panel's Copy page report button copies details that help us fix it fast.
Common questions
The Save as Workflow button doesn't appear
Reload the chat page. If it still doesn't appear, the chat site may have changed its layout: email us with the site's name and we'll update Prompt Butler.
I can't sign in
Use Continue with Google with the Google account you signed up with. If a sign-in window is stuck, close it and try again.
How do I cancel my plan?
In the extension: Settings → Your plan → Cancel Plan. One click. You keep your plan until the end of the period you've paid for and won't be charged again. Resume Plan undoes it before then.
When will I be charged?
Settings → Your plan shows your next charge date and amount, or when your free trial ends.
How do I get a refund?
Email us. See section 5 of the terms.
How do I delete my account or get a copy of my data?
Your workflows are in your browser: the side panel's Export button saves them as a file. To delete your account and the data our servers keep, email us from the address you signed up with. We'll confirm within 30 days.